Your Privacy, Protected
Overview
Zepharo ("we", "us") operates zepharo.store. This policy explains what information we collect, why we collect it, and the choices you have. Our store's checkout, payments, and account functions are provided by Shopify — see Shopify's privacy policy for their handling of checkout data.
Information We Collect
- Order information: name, shipping address, email, phone, and payment details (processed by Shopify; we never see your full card number).
- Custom artwork: logo files and artwork you submit for custom mats, used solely to produce your order.
- Device information: browser type, pages viewed, and cookies used for cart function and analytics.
- Communications: emails you send us and newsletter subscriptions you request.
How We Use Information
- Fulfilling orders, providing support, and processing returns
- Sending order confirmations and shipping updates
- Sending marketing emails only if you subscribed — unsubscribe anytime via the link in every email
- Detecting fraud and improving our catalog and site
Sharing Information
We share data only with service providers that help us operate: Shopify (store platform and checkout), our shipping carriers (name and address for delivery), our production partners (artwork for custom orders), and our email provider. We do not sell your personal information to anyone.
Cookies
Our cart requires a functional cookie to remember your cart ID. Analytics cookies help us understand which products and guides are useful. You can block cookies in your browser; the cart will then work per-session only.
Your Rights
You may request a copy of your data, ask us to correct it, or ask us to delete it (subject to order-record retention required by tax law). Email support@zepharo.store and we will respond within 30 days.
Contact
Privacy questions: support@zepharo.store · +1 (415) 513-5550 · 15090 SW 38th Circle, Ocala, FL.